These standard terms and conditions manage your use of the website FIORE D’ORO, accessible at www.fioredoroindia.com. This Website is owned and operated by SISU & CO, a sole proprietorship registered in India, trading under the brand name FIORE D’ORO ("Company", "we", "us", or "our").
These Terms apply fully and affect your use of the Website. By accessing or using the Website, you agree to accept all terms and conditions listed here. You must not use this Website if you disagree with any part of these Terms.
Minors or individuals under the age of 18 years are not permitted to use this Website.
All floral products, concepts, and communications sold via this Website are created and offered by SISU & CO under the brand name FIORE D’ORO. The brand name, product designs, and all related content are the intellectual property of FIORE D’ORO and may not be used without express written consent.
Unless otherwise stated, all rights to the content on this Website—including text, imagery, layout, and graphics—are owned by FIORE D’ORO / SISU & CO or its licensors.
You are strictly prohibited from:
- Publishing Website material in any other media
- Selling, sublicensing, or commercializing Website content
- Publicly showing Website content
- Engaging in any data mining, harvesting, or extracting activity
- Using Website material for commercial gain without permission
Due to the seasonal and perishable nature of flowers, substitutions may occasionally be necessary. In such cases:
- We aim to maintain the overall design, feel, and quality of the arrangement.
- We will inform you where possible, but no refunds will be offered for such substitutions.
All prices are listed in INR and include applicable taxes unless stated otherwise. We reserve the right to modify prices or discontinue products without prior notice. Payment must be completed via the secure gateways provided on the Website at the time of order placement.
We offer free standard delivery across Delhi and NCR. Same-day delivery is currently unavailable.
Minimum order value: ₹1500 (₹3500 for some parts of Greater Noida, Gurgaon, and Ghaziabad).
Deliveries may be made via third-party vendors or our own air-conditioned vehicles.
We are not liable for delays due to natural calamities or disasters (e.g., rain, floods). No refunds will be issued in such cases.
If delivery is rejected or obstructed by building security or the recipient, redelivery may be done at an additional cost, and no refund will be offered.
Flower Care Reminder:
Please follow the care guidelines provided on our Website to ensure longevity. If your flowers came with water pouches, remove them before placing in fresh water. For arrangements in floral foam, add water daily and mist the flowers.
Orders cancelled within 4 hours of placement are eligible for a 100% refund.
No refunds will be issued if:
- Products are tampered with or returned in altered condition
- The delivery address is incorrect
- The 4-hour cancellation window has passed
- Delivery charges (if any) are requested back
- The product is already in production or has been delivered in mint condition
24-Hour Freshness Guarantee:
If your flowers wilt within 24 hours despite proper care, send us a photo immediately and we will replace them.
Final decisions on cancellations, returns, and refunds rest with FIORE D’ORO.
This Website is provided "as is," with all faults. We do not guarantee that all content is free of errors or interruptions. Nothing on this Website should be interpreted as direct advice.
You agree not to:
- Use the Website for any unlawful purpose
- Damage or disable the Website
- Attempt to access restricted areas or breach Website security
- Submit false or misleading information
To the fullest extent permitted by law, FIORE D’ORO / SISU & CO will not be held liable for any indirect, incidental, or consequential damages arising from your use of the Website or products/services purchased through it.
If any provision in these Terms is deemed invalid or unenforceable under applicable law, such provision will be removed without affecting the rest of the Terms.
FIORE D’ORO / SISU & CO reserves the right to revise these Terms at any time without prior notice. By continuing to use the Website, you are expected to review these Terms periodically and remain in agreement.
The Website may contain links to third-party websites for informational purposes. These links do not signify endorsement. We are not responsible for the content, accuracy, or practices of any third-party sites.
These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts of New Delhi, India.
For any questions, concerns, or clarifications regarding these Terms & Conditions, please contact:
SISU & CO
Brand: FIORE D’ORO
Email: info@fioredoroindia.com
Phone: +91-9599566736
Website: www.fioredoroindia.com
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Every stem is handpicked and artfully arranged.
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